How long should the tobacco in my bowl last?
What am I really smoking in the hookah?
Where do your hookahs come from?
Why am I not getting enough smoke from my hookah?
Why is the smoke coming out of my hookah intensely strong?
How long will my flavored tobacco last me before it goes bad?
How often should I clean out my hookah?

Is my credit card information secure?
When will my order be shipped to me?   
Do you accept any other forms of payment besides credit cards?
What should I do if my order is damaged due to the shipping process?
 

A: The tobacco in your bowl should last anywhere from 35 minutes to 1 hour.

Back to top

A: You are smoking fruit flavored tobacco leaves, which only contain 0.05% nicotine and 0% tar!  The flavored tobacco gives you a delicious fruit flavored aftertaste after every puff.

Back to top

Why am I not getting enough smoke from my hookah?

A: One of the most common reasons you are not getting enough smoke is that your Hookah is not air tight. You will need to re-check all of your  connections, which include the shaft, hose, and bowl. You can blow into your hookah to check where the air is escaping from.

Back to top

Why is the smoke coming out of my hookah intensely strong?

A: If this problem should arise the best solution is to remove some of your charcoal.  Your tobacco shouldn’t be put under enormous heat, and you should use a moderate amount of charcoal.

Back to top

How long will my flavored tobacco last me before it goes bad?

A: It depends on the quality of the tobacco you buy, but generally it should last you about 6 months. All of the tobacco we sell on our site is of the highest quality.

Back to top

How often should I clean out my hookah? 

A: We recommend that you clean it after every use. You should use some warm water and dishwashing soap to clean the bowl and glass base.  Then use the cleaning brushes to internally deep clean your hookah.

Back to top

Is my credit card information secure?   

A: YES, all orders are made safe and secure through Authorize.net, the worlds largest money transfer company.

Back to top

A: After your order has been placed we will immediately ship your order within 1-2 days of your purchase.  All of our domestic shipping is done with UPS Ground or USPS, and your will be given a tracking number in which you can track your order at www.ups.com.

A: Yes, we also accept checks and money orders.  You will need to email us your order and we will notify you about your total including shipping, and where you can send your payment. 

A:  We make sure that your order is properly packaged so that you will receive it in the same condition that it was sent out.  On rare occasions there might be slight damage to your order due to the shipping process.  If you experience this you must email us immediately so that we can replace your order.